Hotel policy
We are happy to describe the operation of some of the phases of your stay at the Miramare hotel.
Booking
Booking directly with us is really very simple and advantageous!
Through our website, by mail or by phone:
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Simple because the name of those who will stay and the data of a credit card (number and expiry date) are enough we'll take care of the rest.
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Advantageous because we guarantee the lowest price on the web
Check in
At check-in we will take care of you.
We will only ask for your identity documents, a credit card and some signatures.
All you have to do is tell us what you prefer to drink and enjoy the welcome drink in our lounge. We will have the pleasure, in this circumstance, to give you all the information about the hotel and the city.
We do not have a set time for check-in but it varies according to room availability. For specific requests we advise you to contact us.
Check-out
The time by which we ask you to check out is 11.00.
We guarantee you a fast check-out.
At this stage we will report your account to you.
In addition to the room bill we will ask you if you have any drinks at the mini bar and we will ask you to pay the tourist tax which corresponds to € 2.00 per night per person.
We will be happy to call your taxi and help you with the transport of your suitcases. Generally the taxi is available in 4 minutes and arrives at the airport in ten minutes.
Cancellation policy
Our cancellation conditions are:
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in case of cancellation or modification of the reservation within 48 hours from the date of arrival, the penalty provides for the payment of 100% of the entire stay except for contractual exceptions.
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in case of cancellation or modification of the reservation before 48 hours from the date of arrival there is no penalty except for contractual exceptions.
Children policy
Children of all ages are welcome:
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Children from 0 to 4 years old can sleep in their parents' bed for free.
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Children from 5 to 11 anni can sleep in the bed with their parents; the rate is € 45.00 per child per night.
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Children aged 12 or over are considered equal to adults.
Cot in addition
We will prepare the crib for your baby:
the service is guaranteed for children from 0 to three years and the cost is € 45.00 per night.
Read in addition
On request we are able to add an extra bed in some rooms.
The cost is € 60.00 per night.
Pets
Pets are welcome, we only ask that the owners take responsibility for any damage.
For extra cleaning at check-out we provide a specific sanitation to ensure the elimination of allergic causes for subsequent guests.
The cost is € 55.00 one-off.